If you receive a defective item, the wrong item, or the wrong quantity, please contact us immediately. We will resend the correct item to you and refund the return shipping costs due to our error.
Items that have received personalization services require prior authorization in order to be returned. Please contact our Customer Care Department at 303-Outlaws. These items may only be returned if they differ in style, color, or size than originally ordered, or if the personalization is incorrect due to our error.